The great abilities of the home computer. I'm going to go right out there and say it, shopping for presents online is way easier and much more cost efficient for both parties then having to go to the store to buy presents. After working in retail for 4 years I can vouch for anyone and say I have seen some crazy things happen in the retail stores over the holidays. The holidays are already stressful enough, why not just do your shopping at home.
The great thing is that most of the normal retail stores are giving you the option to do your shopping online and they will ship the products right to your door step. It's no wonder that online sales are increasing and retail sales are decreasing. There is no reason to go out to the store and deal with traffic, parking, lines, and most importantly people when you can do it all from the comfort of your own home.
As a consumer, I agree that the convenience of online shopping has definitely made shopping easier. The minimal effort of a few button clicks far outweighs the hassle of dealing with the public...especially during the holidays.
ReplyDeleteAs a current retail worker, it really puts a damper on our performance within the stores. The decline in sales at my store due to this convenience is appalling. The lack of face to face communication makes it harder on us store employees as well. I can't tell you how many "mistakes" that were made by an online sale that we at the store have to now deal with. The customers normally blame us in the stores for any inconvenience they experienced online. I think that this is an example of how technology has actually made retailers lives much more difficult.